Support
Thank you for playing Chimera Tactics. Please reach out using the methods below for questions, bug reports, or feature requests.
Contact
Email: last.pass.oda+chimera_tactics@gmail.com
Including "Chimera Tactics Support" in the subject line helps us respond faster.
Email us (pre-filled template)
Reporting a bug
Including the following information with your bug report helps us resolve it faster.
- Device name and OS version (e.g. iPhone 17 Pro / iOS 26.1)
- App version (the version and build number shown in the App Store / TestFlight)
- A description of what happened
- Steps to reproduce (what you did right before the issue occurred)
- A screenshot, if possible
Frequently asked questions
Q. How do I collect cards?
From "Gacha / Fusion" on the home screen, spend Soulstone (the in-game currency) on gacha pulls. A single pull costs 100 and a 10-pull costs 1,000; the 10th card in a 10-pull is guaranteed ★3 or higher, and ★5 is guaranteed by the 50th pull (pity). Rates are shown on the gacha screen. You can hold up to 3 copies of the same card — pulling a 4th copy or beyond refunds it as Soulstone.
Q. How do I earn Soulstone?
You earn it from battle results. A win grants 100-400 depending on the opponent's difficulty, with a +500 bonus the first time you beat a given opponent, and even a loss grants 30. On first launch you receive 1,500 Soulstone plus a starter deck. It cannot be purchased with real money.
Q. How do I get fusion monsters (EX)?
Fusion monsters never drop from the gacha. On the Fusion tab of "Gacha / Fusion," if you own the material heroes a recipe calls for, you can make one for 1,500 Soulstone; the material cards are not consumed. Add the fusion monster to your EX slot in the deck builder, then summon it in battle by fusing two material monsters already on the board (simply holding both in hand is not enough).
Q. How do I build a deck?
Use "Deck Builder" from the home screen. A deck must contain at least 35 cards (no upper limit), at least 3 Stage 1 monsters, and at most 3 copies of any monster, spell, or trap by name (Energy cards are unlimited). An evolution card (Stage 2) can only be included if its Stage 1 is also in the deck. Cards you don't own can't be added to a deck, and you can't start a battle until your deck meets these requirements.
Q. How does evolution work?
During the main phase, long-press an evolution card in your hand and slide it upward. If more than one monster can evolve, you'll choose which one to evolve. The monster being evolved must have at least one Energy attached, and evolving consumes one Energy. You can evolve a monster even on the same turn it entered play.
Q. How do I attack?
During the battle phase, tap one of your monsters, choose a move, then tap the opponent's monster. If the opponent has no monsters on the board at all, choosing a move becomes a direct attack instead, taking one of the opponent's prizes. You cannot attack on the first player's first turn.
Q. I want to reset my data
There is no reset menu inside the app. Uninstall the app from your device and reinstall it. This erases all owned cards, Soulstone, deck configurations, and battle progress, and grants the starter kit again from scratch.
Q. The app won't launch / keeps crashing
First, restart your device and update the app to the latest version. If that doesn't resolve it, contact us using the bug report steps above.
Feedback
New card ideas, feedback on game balance, UI suggestions — please send them to the contact address above. We can't reply to every message individually, but we do use this feedback to guide development.